Dana McElroy

About Dana McElroy

First Citizens Bank, Vice President, Chief of Staff/Business Delivery LeaderBank of America, Vice PresidentProject Management Office (PMO) ManagerExperienced Project Management Office Professional with a proven track record of successfully implementing project processes while mitigating risk. Holds a Bachelor of Science in Public Relations & Communication as well as Six Sigma Greenbelt Certification with Lean Enterprise. Demonstrated knowledge of the financial sector.Experienced e-Commerce entrepreneur knowledgeable in financial planning, sales, reporting, and product performance.CORE COMPETENCIESPMO Governance | Leadership | Lean Six Sigma | Hoshin Management | Operational Excellence | Change Management | Project Management | Process Improvement | Process Design | Business Continuity | Financial Planning | Strategic Planning | Acquisition Due Diligence & Transition | New Product Launch | Compliance | Risk Assessment | Collaboration & Teamwork | Training | Interpersonal Communication | Capacity Planning | Call Center Forecasting | Call Center Procedure Management | e-Commerce | Amazon FBA Seller | Real Estate Investor

Experience

1. Deposits & Shared Services Technology

   First Citizens Bank

   Oct 2025 — Present · Chandler, AZ, US

   Technology Merger & Acquisition Playbook, Technology Merger & Acquisition Support, Chief of Staff, Strategic Planning, Project Delivery, Workforce Planning, Strategic Cost Management, Delivery Model, 18-Month Roadmapping, Hogan Core Banking Platform, Vendor Relations, Direct Bank, World-class Workforce Strategy, Succession Planning, Associate Training, Project Management, Risk Management/Compliance, Financial, Regulatory, Team Leadership, Reporting, Business Efficiency and Organization, Data Analysis/Analytics, Associate Appreciation, Mentor, and Team Volunteer Coordinator.

Education

• Minnesota State University, Mankato

  Bachelor of Science - BS, Public Relations, Advertising, and Applied Communication