Dana Degenhardt
Senior Manager, Customer Success
- Role
- Senior Manager, Customer Success at Zayo Group
- Location
- Bozeman, MT, US
- LinkedIn followers
- 500 followers
About Dana Degenhardt
Excellent experience in coordinating, directing and leading cross-functional teams on technical projects, including systems conversions, upgrades and process improvements. Skilled meeting facilitator, proactive problem solver, and exceptional communicator for collaborating efforts to result in quality and service-driven project roll-outs. 15+ Years of experience in process definition, development and improvement. As well as development of metrics and analytical tools to facilitate organization growth and functionality.
Experience
Senior Manager, Customer Success
Oct 2022 — Present · US
Provide leadership, direction, instruction and assistance to a team of individuals. Set performance targets for staff and continually provide feedback regarding actual performance in comparison to targets. Coach, develop and provide tactical and strategic direction to account management team who are responsible for retaining and growing their assigned customer base.
Education
Coon Rapids High School
High School
1989 — 1992
University of St. Thomas - Opus College of Business
Certificate of Project Management, Project Management
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