Dana Danino
Operations Manager @SuperPlay
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WORK HISTORY
Operations Manager @SuperPlay
Configure, Validate, and ensure the smooth execution of promotions, features, and Live events-Implemented comprehensive A/B testing for improved performance-Investigate Production live issues and write test case documentation-Working in cross-functional teams, Coordinate between all departments to implement promotions according to company requires -Monitoring Production alerts, Logs, and Daily KPIs.
EDUCATION
Tel Aviv University
Bachelor's degree, Communication and Media Studies
ABOUT DANA DANINO
As the Operations Manager at SuperPlay, a leading gaming and entertainment company, I oversee the daily operations of the network, the customer service, and the quality assurance teams. I have over six years of experience in the gaming industry, having worked as a Network Operations Center Engineer at one of the world\'s largest online gaming operators, for four years. I also have a background in communication and sociology from Tel Aviv University, which helps me to understand the needs and preferences of our diverse and global customer base. I have strong skills in Microsoft Office, interpersonal communication, and problem-solving, which enable me to manage multiple projects, collaborate with various stakeholders, and ensure customer satisfaction and loyalty. I am passionate about creating engaging and innovative gaming experiences for our users, and I am always looking for ways to improve our processes, products, and services. I value teamwork, creativity, and excellence, and I am eager to contribute to SuperPlay\'s mission of delivering fun and entertainment to millions worldwide.
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