Dana Carollo

Strategic, Customer Success Manager at Vanta - Compliance that doesn\'t SOC 2 much!

Role
Strategic Customer Success Manager at Vanta
Location
San Francisco, CA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dana Carollo

Nothing means more to me than executing on my desire for delivering customer value. With my “customer first” mentality, I have experience negotiating with decision makers at small, medium and enterprise companies across multiple verticals. Being responsible on all aspects of the customer lifecycle from on-boarding to the renewal, I conduct online daily presentations, provide in-depth training, technical assistance, while strategically searching for cross sell/upsell opportunities. With a successful sales background with over 8+ years of combined experience in multiple industries; Leveraging excellent relationship building skills and an inherent ability to excel under pressure to provide top customer service and health makes me an ideal Customer Success Manager. Outside of work you will find me on the tennis court, skiing, cooking a new recipe or traveling.

Experience

  1. Strategic Customer Success Manager

    Vanta

    Aug 2023 — Present · San Francisco, CA, US

Education

  • University of San Diego

    French Studies - Study Abroad Program Paris, France

    2010 — 2010

  • Sonoma State University

    Bachelor of Science, Business Administration Marketing

    2007 — 2011

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Dana Carollo — Strategic Customer Success Manager at Vanta in San Francisco, CA, US | Unifers