Dan Smart
Interim Chief Operating Officer @Toronto Hydro
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WORK HISTORY
Interim Chief Operating Officer @Toronto Hydro
Toronto, ON, CA
Provide enterprise-wide operational leadership. • Oversee end-to-end grid operations, including design and construction, maintenance, system control, substations, engineering, asset strategy, planning and grid modernization. • Accountable for safe, reliable electricity service to approximately customers. • Lead team multidisciplinary teams (800+ employees) operating in a 24/7, high-consequence environment. • Lead executive decision-making during major storm and emergency response events. • Ensure workforce safety, customer focus, and effective coordination across internal and external stakeholders. • Drive delivery of large-scale capital, maintenance, and modernization programs. • Balance reliability, affordability, and long-term system capacity and resilience. • Advance operational excellence and organizational effectiveness. • Align operational strategy with corporate objectives and public-service mandate.
EDUCATION
Queen's University
BScE, Electrical Engineering
ABOUT DAN SMART
I am a utility operations executive with deep experience leading grid reliability, capital delivery, and large‑scale system operations in complex, highly regulated environments. As Interim Chief Operating Officer at Toronto Hydro, I provide enterprise‑wide leadership across distribution operations, program delivery, construction, maintenance, engineering, asset strategy, and grid modernization—supporting safe and reliable electricity service for one of Canada’s largest municipal electricity distribution systems. Over my career, I have led large, multidisciplinary teams through major operational challenges, including high‑impact weather and emergency events, technology modernization initiatives, and organizational change—while maintaining strong safety, reliability, and workforce engagement outcomes. I am known for steady, decisive leadership in 24/7, high‑consequence operating environments, with a leadership style grounded in operational discipline, accountability, and trust‑based teams.
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