Dan Schurr

Entry-Level Business Analyst | ECBA Certified | Skilled in Requirements Gathering, Data Analysis & Process Improvement | Bridging Ops & IT for Smarter Decisions

Role
Customer Service Representative at Waterfurnace International
Location
Fort Wayne, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dan Schurr

From Solving Daily Ops Problems to Driving Strategic ChangeI didn’t start out as a business analyst. I started on the ground—solving real problems in inventory planning, ERP systems, and customer service operations. Over time, I realized I wasn’t just good at fixing issues—I had a knack for asking the right questions, uncovering root causes, and helping teams work smarter. Now I help organizations turn data into decisions.With my ECBA certification and hands-on experience working with Epicor Prophet 21, Blue Ridge SCP, and cross-functional teams, I’m ready to deliver real impact. Whether it’s gathering requirements, improving processes, or supporting system implementations, I bring structure, clarity, and a strong desire to create meaningful change. Here’s what I’m passionate about: Bridging the gap between operations and IT Making sense of messy processes and turning them into streamlined workflows Asking better questions to get better outcomes Building documentation, systems, and relationships that last Let’s connect if:You\'re looking for someone who understands the day-to-day, but thinks strategically. I\'m open to full-time roles, project-based work, or volunteer opportunities where I can continue growing as a business analyst.

Experience

  1. Customer Service Representative

    Waterfurnace International

    Aug 2025 — Present · Fort Wayne, IN, US

Education

  • Vincennes University

    Associate's degree, Diesel Ag-tech

    1994 — 1998

  • Western Governors University

    Bachelor of Business Management

    2019

  • Harrison College-Fort Wayne

    Bachelor of business management, Human Resources Management and Services

    2015 — 2019

  • Harrison College-Fort Wayne

    Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services

    2014 — 2015

  • Harrison College

    Associate of Applied Science, Business Management

  • Indiana University-Purdue University at Fort Wayne

    Bachelor of sceince in Business (BSB), Business Administration and Management, General

    2012 — 2013

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Dan Schurr — Customer Service Representative at Waterfurnace International in Fort Wayne, IN, US | Unifers