Dan Potter
Air Force Veteran | Flexible & Adaptive Leadership | Operations/Change Management | Project & Program Management | Strategic Team Builder | Senior Advisor | Risk Management | Resource Management
- Role
- Shop Manager at Trucks & Parts
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About Dan Potter
Experienced Manager/Safety Director with a strong background in the Aerospace/Automotive industry, specializing in truck parts and services. Committed to delivering exceptional customer service and optimizing shop operations to achieve business goals.Key Responsibilities:1. Team Leadership- Lead and supervise a team of technicians, mechanics, and support staff- Provide guidance, training, and mentorship to ensure a high-performance work environment- Foster a positive and collaborative team culture, encouraging open communication and teamwork.2. Shop Operations Management- Oversee the daily operations of the shop, including scheduling, workflow management, and resource allocation- Implement and enforce safety protocols, ensuring compliance with industry regulations and company policies.3. Customer Service- Resolve customer inquiries, complaints, and issues promptly and professionally- Build and maintain strong customer relationships, ensuring their satisfaction and loyalty.4. Performance Optimization- Develop and implement strategies to improve shop efficiency and productivity- Analyze performance metrics, identify areas for improvement, and implement corrective actions- Continuously evaluate and update shop processes to streamline operations and maximize profitability.5. Quality Assurance- Ensure that repairs, installations, and maintenance services meet or exceed quality standards- Conduct regular inspections and quality checks to identify and address any deficiencies- Collaborate with technicians to troubleshoot complex issues and provide technical guidance when necessary.Skills and Qualifications- Proven experience as a Maintenance Manager or similar role in the Aerospace/Automotive industry- Strong leadership and team management skills, with the ability to motivate and inspire others- Excellent customer service and communication abilities- Proficient in shop operations management, including scheduling, inventory control, and safety protocols- Analytical mindset with a focus on continuous improvement and problem-solving- Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.Join me at Trucks and Parts of Tampa, where we are committed to providing top-quality truck parts and unmatched customer service. Let\'s work together to drive excellence and success in our shop operations.Feel free to connect with me or reach out for any inquiries or opportunities.Dan PotterTampa Shop ManagerEmail: D•••@TRUCKSandPARTS.com
Experience
Shop Manager
Sep 2023 — Present · Tampa, FL, US
Education
Community College of the Air Force
Associate of Science (A.S.), Aerospace Ground Equipment Technology
Ashford University
Bachelor of Arts (B.A.), Organizational Management
Ashford University
Bachelor's degree, Organizational management
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