Dan Pasquarelli

About Dan Pasquarelli

24 years in the insurance industry, including 20 years in leadership with Auto Physical Damage (including specialty and commercial), Auto Liability/Injury, General Liability, Property, Workers Compensation, and Learning & Development experience • Experience at an insurtech firm, working with product and technology teams to streamline processes, implement system rollouts and changes, and enhance productivity • Streamlined total loss estimating process at Snapsheet, increasing efficiency by 3.6% while reducing staff by 20% and improving margins to 44% per estimate written • Improved learning effectiveness by 23% at Allstate Claims Learning & Development while simultaneously launching multi-modal learning environments and reopening an in-person training facility for hands on learning • Leading strategic projects, including: multi-modal training/in-person training initiatives, Design & Learning Effectiveness across product lines, Leadership Development curriculum, and international large group customer service/call center training for 800+ customer service employees • Excellent data analysis skills acquired through interpretation of LMS training data and insurance claim management information and KPI’s

Experience

1. Director of Total Loss Estimating & Settlement

   Snapsheet Inc

   Dec 2024 — Present

   Manage the success of the Total Loss team, ultimately driving individual and organizational success• Recommend new workforce models and strategies that allow us to reduce costs associated with handling of virtual total loss claims• Build, implement, and manage both manual and automated workflows to increase operational efficiency • Use data to articulate current and future planning and report on successes and opportunities• Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for the total loss team as well as services such as repair management and field appraisals• Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance

Education

• SUNY Geneseo

  BA, Psychology

  1996 — 2000

• Strayer University

  MBA, Management

  2003 — 2005