Dan Ouimette
Customer Success Manager @Board
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager @Board
Accountable for the successful deployment, user adoption and ongoing health of customer portfolio. Maximize the value the platform delivers to customers and to ensure they are enabled with Board solutions. Provide transformational and functional subject matter expertise to manage existing customers and on-going projects while exploring additional business use cases through close cooperation with internal and external stakeholders. • Drive adoption, value realization and ROI throughout my portfolio of customers and build a trusted advisor relationship to facilitate successful renewals and identify expansion pipeline. • Enable customers to achieve business transformation with Board, helping them to map their business goals to the platform capability. • Proactively monitor customer end user adoption and sponsorship through regular check-ins, building action plans to remedy if needed • Work with our project delivery teams to ensure the outcome achieves the customer’s desired business impact and that service quality exceeds expectations.
EDUCATION
University of New Hampshire
B.S, Business Administration; Finance Concentration
SKILLS
ABOUT DAN OUIMETTE
FINANCE TRANSFORMATION PROFESSIONAL Finance and Accounting subject matter…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.