Dan Otieno
Customer Success Manager Emea @iboss
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager Emea @iboss
London, GB
EDUCATION
Metropolia University of Applied Sciences
Master of Engineering (MEng), Industrial Management
Metropolia University of Applied Sciences
Bachelor's, Information Technology
SKILLS
ABOUT DAN OTIENO
Self-motivated Information Security/Network Professional with several yearsof solid experience in Customer Success, Technical Support and Technical Account Management. Goal driven and proactive contributor with reputable track record in Customer Service. Influential and enthusiastic communicator. I\'m multiculturally exposed and I utilise my international background to charter cultural sensitivity in most situations by being able to argue in multiple perspectives. This has helped me thrive in globally distributed multicultural teams and customers. Listed below are some of my strengths:• Ability to present information in a clear manner, demonstrateprocedures and respond to questions.• Demonstrated ability in excellent customer service.(Awarded severaltimes for superior service).• Ability to interact with all levels of personnel. Treat all with dignity andrespect.• Strong attention to detail and organization.• Strong leadership, coaching skills.• Consistency with business processes and daily tasks.• Expertise in resolving escalated technical customer service issues byproviding fast, well researched and high-quality responses tocustomers.I am a technology enthusiast and looking for opportunites to leverage my skills and make an impact to customers and emploters alike.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.