Dan McCafferty
Dynamic, energetic servant leader with a strong history of delivering exceptional customer and employee experiences.
- Role
- Director of Operations - Rpa at Frontier Internet
- Location
- Coventry, RI, US
- LinkedIn followers
- 500 followers
About Dan McCafferty
Dedicated and results-oriented professional with over 20 years of progressive experience…
Experience
Director of Operations - Rpa
Oct 2024 — Present
Education
Elizabethtown College
Associate of Science (AS), Accounting
2010 — 2013
Skills
- Telephony
- Customer Satisfaction
- Call Center Administration
- Data Analysis
- Financial Accounting
- Process Improvement
- Telecommunications
- Analysis
- Change Management
- Budgets
- Team Leadership
- Cross-Functional Team Leadership
- Microsoft Excel
- Operations Management
- Business Analysis
- Cost Accounting
- Administration
- Telecommunications Management
- Leadership
- Management
- Capacity Planning
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