Dan Matlock

Manager, Technical Services and Noc @Epson America Inc.

Impact: Provides innovative next-gen solutions to replace legacy processes and policies. Managed several successful data center relocation projects including cloud migrations. Created and built several new organization teams.> Created and built a Database Administration and SAP Basis team to reduce a managed service dependency as well as provide better controls over the technology.> Organizationally transformed an Operations team into a NOC to offer more services and higher quality support to the company.> Manages technical services and NOC groups responsible for all infrastructure throughout North, Central, and South America. Specifically, I manage Servers, Storage, Virtualization, Cloud, NOC, SaaS, Database, SAP, and Managed Services.> Managed two data center migration projects: HQ data center relocation from California to Nevada, and currently migrating two data centers from on-prem to cloud.> Established enterprise-wide management systems, policies, and standards to ensure effective resource management.> Exceptional leadership in team-building and cross-training skills with the ability to direct, motivate and empower teams through a persuasive and credible thought process and presentation skills.> Leads collaboration discussions with other departments to ensure alignment and develops strategies and plans to improve effectiveness.