Dan Lockey
Problem Management Specialist @BT Group
Northampton, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2024 — Present
Problem Management Specialist @BT Group
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Birmingham, GB
SKILLS
ManagementService DeliveryMajor Incident ManagementCrm IntegrationAdministrationProblem SolvingCmsCustomer ServiceMicrosoft ExcelExcelPerformance ImprovementTechnical CommunicationContact CentersAccount ManagementBusiness ProcessLeadershipCall CentersTeam ManagementTrainingCommunicationTelephony SupportCall CenterRetailCustomer RelationsAnalysisKey Performance IndicatorsCrmTeam LeadershipCustomer Relationship Management (Crm)Customer Experience
ABOUT DAN LOCKEY
Turning problems into solutions with a passion for delivering service to customers.
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