Dan Lawlor
Sr Principal, Cx Solutions @JD Power
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WORK HISTORY
Sr Principal, Cx Solutions @JD Power
Responsible for the overall direction of a market research analyst group for an automotive OEM.• Achieved 100% of financial goals and accuracy of client deliverables.
EDUCATION
Villanova University
Certificate Programs, Six Sigma Green Belt
California State University, Northridge
B.S., Business Administration - Marketing
SKILLS
ABOUT DAN LAWLOR
Business Management / Market ResearchBusiness leader and practical troubleshooter with unique ability to solve process challenges, getting projects on track and successfully launching products.Leadership | Market Research | Client Management | Project Management | Data Analysis |Change Management | Proposal Costs | Negotiations | Presentations | ACCOMLISHMENTS• Implemented strategic initiatives resulting in: o Production of research studies published 100% on schedule with an average 8% reduction of annual cost, zero defects over a 16-year period. o Developed scalable processes and cost assembly for client proposals, across North and South America, and Europe, resulting in reduced days to produced RFP response by 9 days. o Requested by company leadership to turnaround financially struggling projects. These types of projects had profit margins averaging -11% to +3%. After turnaround was complete, profit margins increased to an average of 28%.
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