Dan J.

Senior Business Analyst Product Owner @Digpacks

Hatfield, GB

Driving digital transformation across NHS Trusts through structured discovery, clear requirements definition and end‑to‑end delivery support. I work across product strategy, business analysis and client engagement to shape scalable digital solutions and ensure successful adoption.Key Responsibilities & Impact• Lead discovery and envisioning sessions with NHS Trusts (NLFT, EPUT, MPFT), producing questionnaires, scoping packs and analysis artefacts that accelerate clarity and decision‑making.• Produce BRDs, process maps, user stories and detailed system specifications for multiple NHS digital solutions, ensuring traceability and alignment with clinical, operational and technical needs.• Integrate non‑functional requirements (auditability, governance, clinical safety) to strengthen solution robustness and reduce downstream rework.• Coordinate UAT cycles, readiness activities and defect management across products including DPIA, 2Refer and Ligature Risk.• Deliver client‑facing training, walkthroughs and go‑live enablement materials to support smooth adoption and operational readiness.• Shape product strategy through market and competitor analysis, roadmap input and contribution to Solution Design Documents (journeys, workflows, dependencies, Figma mock‑ups).• Developed DigPacks’ first product lifecycle framework and introduced structured review cadences to improve visibility and delivery discipline.• Support go‑to‑market activities including product‑on‑a‑page collateral, value propositions, demos and pricing model input.

University of York

BA

The Open University

Introduction to bookkeeping and accounting

University of West London

Diploma in Training and Development

The Open University

Master of Science (MSc)

The Open University

Postgraduate Diploma in Information Systems