Dan Hill
Head of Service Operations @Reformed It
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WORK HISTORY
Head of Service Operations @Reformed It
Nottinghamshire, GB
EDUCATION
Meden Comprehensive
Computer/Information Technology Administration and Management
ABOUT DAN HILL
With over 16 years of experience in IT support and service operations, I’m passionate about helping IT managers deliver efficient, customer-focused solutions. As Head of Service Operations at Reformed IT, I focus on making life easier for IT teams by streamlining processes, automating workflows, and improving service delivery.I enjoy working closely with IT managers to enhance their operations, solve challenges, and ensure their teams have the tools and support they need to succeed. I’m all about finding practical solutions, simplifying the complicated, and delivering real results that make a difference.With a background in IT service management, IT operations, and a solid grounding in ITIL best practices, I’ve spent my career leading teams, driving improvements, and tackling complex problems. What motivates me most is empowering people – whether that’s helping customers get the best service or mentoring the next generation of IT professionals.It’s not just about fixing issues; it’s about making things better, simpler, and more effective for everyone involved.
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