Dan Glasser
Desktop Support Specialist Lead Supervisor @Michigan Medicine
West Bloomfield Township, MI, US
EMAILS
d•••••••@umich.edu
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2025 — Present
Desktop Support Specialist Lead Supervisor @Michigan Medicine
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Ann Arbor, MI, US
EDUCATION
N/A
Western Washington University
BA, Business Administration
SKILLS
Cloud ComputingSaasSalesforce.comVirtualizationVmware
ABOUT DAN GLASSER
Results-driven IT leader with extensive experience in scaling customer support teams, optimizing customer experiences, and driving retention. Proven track record improving operational efficiencies, driving process automation, incident management, and scaling global teams. Adept at cross-functional collaboration, stakeholder communication, and strategic planning in fast-paced, growth-oriented environments.
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