Dan Franklin
Workforce Planning Manager @Entain
Warrington, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2025 — Present
Workforce Planning Manager @Entain
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EDUCATION
1987 — 1992
Newman high school
C
SKILLS
Change ManagementRecruitingDeployment StrategiesInterviewsProject PlanningTraining DeliveryCall CenterCustomer ExperienceDisaster RecoveryManagementSalesAvayaLeadershipBpoTime ManagementOutsourcingCustomer SatisfactionTrainingNew Business DevelopmentTeam ManagementBusiness ProcessGovernanceBusiness Process ImprovementForecastingProject DeliveryCall CentersBusiness DevelopmentPerformance ManagementCrmEmployee EngagementWorkforce ManagementTelecommunicationsAnalysisService DeliveryOperations ManagementBusiness AnalysisResource ManagementSlaBusiness TransformationCustomer Retention
ABOUT DAN FRANKLIN
Over 20 years experience in Contact Centers, Utilities and Retail. Managing…
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