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Dan Dascalu

Servicedesk and Digital Workplace Lead @CYBEX

Würzburg, DE
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2025 — Present

Servicedesk and Digital Workplace Lead @CYBEX

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SKILLS

VoipCisco TechnologiesTeam LeadershipVpnFirewallsLinuxTeam ManagementWindows Server 2003WanAvaya Voice SystemsBpoIT OperationsNetwork AdministrationNetwork SecurityIT Service ManagementAvayaVirtualizationSwitchesDisaster RecoveryTelecommunicationsTcp/IpWireless NetworkingIT ManagementSecurityActive DirectoryWindows ServerCall CenterContact CentersSystem AdministrationCiscoItilOutsourcing

ABOUT DAN DASCALU

IT Executive (CIO / IT Director) with 22+ years of leadership experience delivering technology strategy, digital transformation, and cybersecurity across EMEA. Former CIO at Teleperformance, the world’s largest BPO employees).I specialize in:•IT Governance & Compliance → ISO 27001, PCI-DSS, GDPR, NIS2•Enterprise IT Service Management → ITIL frameworks, cloud migration (Azure, AWS, GCP), hybrid workplace design•Retail & Omnichannel Platforms → ERP, POS, CRM, loyalty programs•Cybersecurity & Risk Management → Business continuity, vendor risk, and regulatory readiness•Leadership → Building multicultural IT teams, aligning technology with business growthKnown for turning IT into a business enabler, I drive measurable improvements in resilience, cost optimization, and customer experience. Passionate about bridging strategy and execution, ensuring technology accelerates - not just supports - business outcomes.

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