Dan Collins
Director of Complaint Handling, Quest Diagnostics
- Role
- Director of Complaint Handling at Quest Diagnostics
- Location
- West Palm Beach, FL, US
- LinkedIn followers
- 500 followers
About Dan Collins
Dynamic and results-oriented Executive Quality Leader with a proven 29+ year track record…
Experience
Director of Complaint Handling
Mar 2025 — Present · US
Responsible for overseeing the entire process of receiving, investigating, resolving and, medical device reporting, and ensuring compliance with all regulatory requirements, identifying trends in complaints, and implementing corrective actions to mitigate risks while maintaining accurate documentation and leading a team of complaint handlers.
Education
University of Massachusetts Lowell
MBA, Manufacturing Management
2000 — 2003
Wentworth Institute of Technology
BSME, Mechanical Engineering
1989 — 1995
Northeastern University
MS, Leadership / Project Management
2006 — 2009
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