Dan Barron

About Dan Barron

I’m a Customer Success and Revenue Operations–focused professional with an MBA from the University of Utah and experience across enterprise SaaS, media, and data-driven customer organizations. Currently, I manage a global enterprise customer portfolio at Sphera Solutions, where I focus on retention, expansion, and long-term customer value. I’ve achieved 115% net revenue retention through structured expansion strategies, executive business reviews, and close collaboration with Sales, Product, and Consulting teams to drive customer outcomes across the lifecycle. I specialize in building and operationalizing customer lifecycle frameworks that improve visibility into adoption, health, retention, and expansion opportunities. This includes developing KPI frameworks to standardize customer success measurement and improve decision-making across enterprise accounts. I also bring experience in ESG and sustainability consulting, including double materiality assessments, CSRD gap analyses, and Scope 3 emissions inventories, where I translated complex regulatory and operational data into actionable business insights. Earlier in my career, I worked in sales and client strategy roles at A+E Networks, supporting enterprise accounts and revenue growth across digital and linear media channels. My work sits at the intersection of customer success, revenue operations, and business strategy, with a focus on improving customer lifecycle performance, scaling operational frameworks, and driving measurable revenue outcomes.

Experience

1. Strategic Account Manager

   Sphera

   Oct 2022 — Present · Salt Lake City, UT, US

Education

• University of Utah

  Master of Business Administration - MBA

  2022 — 2023

• Fordham University

  Bachelor of Science - BS, Marketing

  2009 — 2013