Damon T.

About Damon T.

I’m an operations and business leader focused on building organizations that scale performance while advancing culture.Over the course of my career, I’ve led multi-unit and enterprise restaurant operations across company-owned and franchise systems, partnering with finance, development, marketing, HR, and training functions to translate strategy into consistent execution at scale.Currently serving as Senior Vice President of Operations at Shake Shack, I lead U.S. field operations while working cross-functionally to strengthen organizational alignment, leadership capability, and long-term growth infrastructure supporting one of the fastest-growing brands in the industry.My work centers on connecting three critical elements of successful organizations:• Clear strategy• Strong leaders• Operational systems that enable performanceI’m particularly passionate about developing leadership structures that allow organizations to grow sustainably while improving existing business performance while successfully expanding into new markets.Core leadership focus:Enterprise Operations & Organizational LeadershipCross-Functional Execution & AlignmentGrowth Strategy & Market ExpansionLeadership Development at ScaleCulture & Performance Integration

Experience

1. Senior Vice President Operations

   Shake Shack

   May 2025 — Present · US

   As SVP of Operations at Shake Shack, I support the field operations for company-operated locations across the United States. I’m responsible for driving operational excellence, enhancing and growing our culture of hospitality, and enabling performance across one of the fastest-growing fast casual restaurant brands in the U.S.In this role, I focus on both growing and optimizing our existing Shacks while supporting the successful launch of new locations nationwide. I partner closely with cross-functional teams to scale our operations with consistency and care — ensuring every Shack delivers the highest-quality food, hospitality, and experience our guests expect.With a people-first mindset, I work to empower field leaders, streamline operational processes, and drive strategic initiatives that position Shake Shack for sustainable, long-term growth.