Damon Sparrow
- Role
- Senior Vice President Global Business Development and Cx Solutions at ibex
- Location
- Plymouth County, MA, US
- LinkedIn followers
- 500 followers
About Damon Sparrow
Global Business Process Outsourcing (BPO) Sales and Operations Executive with a highly…
Experience
Senior Vice President Global Business Development and Cx Solutions
Feb 2023 — Present
Skills
- Bpo
- Sla
- Service Delivery
- Telemarketing
- Team Leadership
- Customer Experience
- Call Center
- Transition Management
- Vendor Management
- Change Management
- Operations Management
- Sales
- Customer Satisfaction
- Outsourcing
- Business Process Outsourcing (Bpo)
- P&L Management
- Customer Relationship Management (Crm)
- Customer Retention
- Offshoring
- Contact Centers
- Inbound Marketing
- Team Management
- Workforce Management
- Process Improvement
- Crm
- Business Development
- Executive Management
- Business Process Improvement
- Performance Management
- Call Center Development
- Lead Generation
- Call Centers
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