Damon Ervin

Training & Employee Relations Specialist @Traditions Hospitality Group

Thackerville, OK, US

As a Training & Employee Relations Specialist, I am presently engaged in conducting training needs assessments and accordingly designing, developing, delivering, and assessing training curricula as well as programs related to new hire orientation, TIPS certification, food safety, and CPR. I provide active support with onboarding process to acclimatize recruits to organizational work environment. I accurately evaluate effectiveness of training and development programs and leverage valuable insights to recommend improvements. I also am expert in developing people practices to promote positive working relationships between organization and staff. I thoroughly conduct investigations to effectively resolve employee issues and foster congenial work environment. I also am involved in keeping detailed documentation on staff performance, identify shortcoming, and introduce remedial measures.Following are a few of my notable contributions while holding this position:• Received recognition as leading TIPS trainer in industry.• Improved staff work life by conducting round-table discussions with diverse employee population.• Strategized, aligned resources, redesigned, and delivered company-wide specialized HR training.• Led company-wide implementation of Red Cross CPR program and delivered significant cost savings.• Delivered trainings and enabled 400 hourly employees and management staff to maximize performance.• Enabled company to improve people management practices and increases staff retention through exit interviews.

Pikes Peak Community College

Business Administration and Management, General