Damini Malhotra
Digital CX @ Verizon
- Role
- Customer Success Analyst at Piper AI
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Damini Malhotra
AI-focused product leader with experience across tech consulting, product management, and customer experience, specializing in building and launching products from 0→1.I hold a B.S. in Business Informatics with a minor in Marketing from IU Bloomington and completed coursework at the LSE in Customer Behavior and Data Science, giving me a strong foundation in user psychology, analytics, and data-driven product development.I began my career at EY, spending 3+ years in technology consulting across fintech, healthcare, and beauty, supporting PMO and product management initiatives. I later served as a Technical Product Manager at a boutique consulting firm, leading end-to-end product execution in fast-paced environments.Currently, I work at Verizon within Customer Experience, applying product thinking at enterprise scale, while consulting with Piper.ai to help launch an AI product from 0→1—spanning product strategy, execution, and go-to-market.
Experience
Customer Success Analyst
Nov 2025 — Present
Education
Indiana University Bloomington
Bachelor of Science - BS, Business Informatics & Marketing
2017 — 2020
The London School of Economics and Political Science (LSE)
Summer Aboard Program, Product Marketing, Consumer Behavior, Data Science/Machine Learning
2019
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.