Damini Bambal

Quality Auditor | ITSM & Service Desk Quality Assurance Specialist

Role
Quality Auditor at Infosys BPM
Location
Pune City, MH, IN
LinkedIn followers
500 followers

About Damini Bambal

Quality Assurance Professional with 3+ years of experience in IT Service Management, Customer Support Operations, and Quality Control. Skilled in ITIL best practices, root cause analysis, and continuous service improvement. Passionate about enhancing organizational success and brand reputation through exceptional customer experiences.\"

Experience

  1. Quality Auditor

    Infosys BPM

    Dec 2024 — Present · Pune District, IN

    Quality Assurance Professional with 3+ years of experience in IT Service Management, Customer Support Operations, and Quality Control. Skilled in ITIL best practices, root cause analysis, and continuous service improvement. Passionate about enhancing organizational success and brand reputation through exceptional customer experiences

Education

  • GH Raisoni University

    Bachelor of Technology - BTech, Computer Science

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Damini Bambal — Quality Auditor at Infosys BPM in Pune City, MH, IN | Unifers