Damilola Ajibade
Business Navigator @Opportunities New Brunswick
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WORK HISTORY
Business Navigator @Opportunities New Brunswick
Moncton, NB, CA
Analyzing client information to support provincial entrepreneurial success • Using Salesforce CRM to document discoveries from clients and government departments • Acting as an intermediary between government departments and business owners while assisting new business owners and entrepreneurs navigate the regulatory pathway of starting a business in New Brunswick • Completing in-depth assessments of business needs to understand business structure and requirements • Worked with agile team mandatory order interpretation during implementation of Covid-19 policies for businesses • Performing user research and documenting using personas to present user behavior and trends of new entrepreneurs • Designing communication solutions to improve customer interaction and feedbacks • Customer journey mapping to understand pain points in the current state of starting a business as it relates to provincial regulations Identifying gaps and regulatory burdens in small enterprise formation processes • Documenting outcomes from assessments for feedback and to improve processes
EDUCATION
Madonna University, Okija
Bachelors Degree of Science, Business administration
Lagos Business School
Certificate of Attendance, Operations Management
SkillHat Inc
User Experience Design Certificate Course
ABOUT DAMILOLA AJIBADE
I am just passionate about helping business succeed. Whether it has to do with process improvement, access to funding, leveraging the right information, you can count me in. My approach is different, I go the extra mile because my clients\' success is my ultimate goal. I am a Business Opportunity Analyst, with a background in sales and customer experience management. I focus on identifying and evaluating business opportunities that enables individuals make decisions to start a business or develop talent, and delivering compelling and meaningful experiences to enable them achieve success in business. Being in the public service, has exposed me to valuable experience in assisting entrepreneurs as they navigate complexities of starting a business. I have a deep understanding of the challenges they face and the information they need to make informed decisions. My deepest joy doing this job is seeing an individual successfully start a business that meets needs, generates revenue and makes impact in the community. During my role as Channel/ Training Experience Development Manager working with over 30 OEM partners across West Africa, I helped the organization move the needle in the approach of improving the channel development and stability by empathizing with them on their experiences as business owners and engaging with them. I developed excellent analytical and communication skills that enabled me to relate with stakeholders across different management levels. My expertise in channel development, enabled me to excel in identifying, onboarding, and nurturing strategic partners. Through my strong interpersonal and communication skills, I have fostered collaborative relationships with business owners, resulting in increased revenue and market expansion. In my free time, I curate content from interviews with thought leaders and entrepreneurs, to create awareness about immigrants and other newcomers across Canada who make an impact in their community through entrepreneurship or innovative initiatives. I started a platform on YouTube which has evolved into a TV show with Rogers TV called The Journey Amplified.
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