Damien Sherman

Experience

1. Photo Studio Merchandise Manager

   Macy's

   Nov 2012 — Present · New York, NY, US

   Lead daily operations across the studio, sample warehouse, and merchandising teams to ensure seamless execution of national product photo shoots and brand campaigns.• Manage a cross-functional team responsible for merchandise handling, photography scheduling, and product lifecycle coordination.• Oversee calendar planning and production timelines to meet daily, weekly, and monthly content delivery goals.• Partner with Senior Merchandising Managers and external brand vendors to execute national merchandising strategies and seasonal marketing initiatives.• Develop and implement standardized operating procedures aligned with Macy’s corporate guidelines.• Analyze and track vendor performance through KPIs including on-time delivery, product quality, margin, and fulfillment accuracy.• Act as primary operational liaison between internal teams and third-party vendors to ensure timely resolution of issues and ongoing performance improvement.• Supervise team leads responsible for hiring, onboarding, training, performance reviews, and conflict resolution across functional areas.• Regularly attend and contribute to strategic planning sessions with department heads and leadership.Key Achievements:• Spearheaded a process redesign that reduced sample rescheduling by 30%.• Increased team efficiency and improved shoot turnaround time by standardizing production scheduling.• Strengthened vendor accountability by developing a KPI dashboard used to drive decision-making.

Education

• CUNY Hunter College

  B.A

  2012 — 2014

Skills

• E-Commerce
• Visual Merchandising
• Fashion
• Food & Beverage
• Customer Service
• Hospitality
• Marketing
• Photography
• Retail
• Wine
• Communication
• Photoshop
• Inventory Management
• Microsoft Excel
• Food
• Microsoft Office
• Sales
• Merchandising
• Social Networking
• Social Media Marketing
• Management
• Social Media