Damien Parks
Application Support Analyst at CHS
- Role
- Senior Applications Analyst at Community Health Systems
- Location
- Franklin, TN, US
- LinkedIn followers
- 500 followers
About Damien Parks
Damien is a Senior Level Technical Support Analyst w/ 14 years experience working in a HIPAA Regulated Heathcare Environment. With Over 21 Years of Call Center in both the Technical and Sales Fields, Damien has excellent written and verbal communication skills and enjoys the problem-solving, troubleshooting, and training aspects of technical support. He is proficient in SQL Programming Language and has experience supporting Windows Servers, MS Office Suite, and has experience supporting HL7 Interface processes in the Healthcare Environment.
Experience
Senior Applications Analyst
Jul 2013 — Present
Education
Antioch High School
Honor's Diploma, N/A
1991 — 1995
Tennessee Technological University
Bachelor of Science, Business Administration; Management Information Systems
1995 — 2001
Skills
- Windows Vista
- Microsoft Excel
- Remedy Ticketing System
- Microsoft Exchange
- Citrix
- Microsoft Office
- Sales
- Backup & Restore
- Troubleshooting
- Oracle
- Team Leadership
- Information Technology
- Servers
- Pc Anywhere
- 12 Years Call Center Experience
- Teamwork
- Remote Access
- Administration
- Bmc Remedy
- Software Documentation
- Vpn
- Windows 7
- Technical Support
- Virus Removal
- Help Desk Support
- Training
- Ftp
- Sql
- Vmware
- Microsoft Sql Server
- Process Improvement
- Remote Desktop
- Visual Basic 5.0/6.0
- Account Management
- Computer Hardware
- Service Desk
- Operating Systems
- Call Centers
- Healthcare
- Remote Monitoring
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