Damien Harrison
Chapter Leader @The Tech Tribe
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WORK HISTORY
Chapter Leader @The Tech Tribe
As the Community Leader for the Middlesbrough and Tees Valley chapter of The Tech Tribe, I bring together MSP owners, leaders and technical professionals from across the region each month to share challenges, exchange experience and strengthen our local industry.The role is about creating a space where people can speak openly about the realities of running an IT business. Every meetup focuses on practical conversations: operational bottlenecks, leadership hurdles, service delivery improvements, security incidents, hiring difficulties and the wins that deserve to be celebrated.My job is to guide the room, encourage contribution and connect people who can help each other grow. The aim is simple. Build a trusted local network where MSPs can develop, support one another and raise the standard of our region’s technology community.
EDUCATION
Self Study
ITiL V3 Foundation, IT Service Management
Teesside University
Master of Business Administration - MBA, Business Administration, Management and Operations
Chartered Management Institute
Senior Leader Masters Degree Apprenticeship, Organizational Leadership
edX
Microsoft: DAT227x
Teesside University
Organizational Leadership
Scrumstudy
scrum Fundementals, Scrum Fundamentals
Pudsey Grangefield High School
GCSE's including grade C's and above, English; Maths, Science
SKILLS
ABOUT DAMIEN HARRISON
As Operations and Marketing Director at Bondgate IT, I help businesses simplify complexity, improve service delivery, and grow with confidence. With more than 23 years in the IT industry, I’ve worked across every layer of an MSP, from technical support and service desk to strategy and board-level leadership. That ground-up experience fuels how I lead today.I oversee the day-to-day operations of our technical teams while also driving the marketing strategy that has significantly raised Bondgate IT’s brand awareness. Through a focused and consistent message, we\'ve positioned ourselves as a trusted partner for organisations across the UK. This visibility has opened exciting doors for our leadership team, including national press coverage, strategic partnerships, and speaking opportunities on some of the biggest industry stages.In 2025, I had the privilege of delivering a keynote at IT Nation Connect Europe, the continent\'s largest MSP convention. My session, Unlocking MSP Efficiency, explored how service leaders can apply the Theory of Constraints to boost team performance, reduce bottlenecks, and finally move beyond the firefighting. Sharing that message on such a respected platform was a milestone moment and one I continue to build on in my writing and consulting work.Every month, I publish Damo’s Digest, a newsletter followed by hundreds of MSP leaders looking to grow with intention. I write about practical strategies that help owner-led businesses build operational maturity, improve margins, and develop confident leadership teams that don\'t rely on heroics.I also hold an MBA with a focus on leadership and the development of apprentices and future talent. That academic foundation informs how I coach, hire, and develop the next generation of IT professionals. I host the Tech Tribe Middlesbrough chapter and regularly contribute to conversations in the GTIA and IT Nation communities.Outside of work, I’m a lifelong WWE fan, a He-Man nostalgist, and a firm believer that good operations aren’t about perfection, they’re about strategy, leadership, clarity, and culture.
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