Damian Jenkinson
IT Infrastructure Engineer @Synertec Ltd
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WORK HISTORY
IT Infrastructure Engineer @Synertec Ltd
Wellington, GB
Synertec are an industry leading, technology-based document management consultancy, providing varied services to a wide range of customers including Commercial Organisations, the NHS and Local Government.I will be responsible for maintenance, design and improvements of Synertec’s server, storage and network infrastructure. Maintaining the existing infrastructure along with designing, planning and implementing new systems and improvements, where appropriate. Investigate and resolve hardware & software faults on servers and workstations, install and configure hardware and software. Respond with technical help for employees at all seniority levels and provide 3rd line technical assistance to IT Technicians
SKILLS
ABOUT DAMIAN JENKINSON
I have worked in various aspects of information systems over the past 25 years. Starting in first line technical support, working through 2nd line and finally 3rd line support before moving to a Technical Architecture.This has involved various roles on a large number of different projects. This includes management and project management experience for major projects at Debenhams Ltd. The different technologies I have work with has enabled me to have strong technical expertise with a understanding of how each is required to provide an overall service to a business.A good example of the kind of projects I\'ve been the technical lead on designing and moving Debenhams from legacy operating systems like Windows XP and Windows 7 to Windows 10 across the business, providing a standard operating environment for desktops and laptops. Active directory upgrades, Windows server upgrades and other migrations from old to new. I have built and deployed Tablet technology that has been introduced into Debenhams stores, deployed Microsoft SCCM into the business and Office 365. I\'m currently working on Intune and Windows 10 deployment, Ongoing mobile device management (MDM) and a number of other retail projects covering Kiosks and VMware store servers. Other areas that I have involvement in are a number of other infrastructure based technical projects in the data centre and remote sites.A loyal employee and team player who shows commitment and is dedicated to sharing knowledge and supporting others, proven by being awarded Celebrating Success in 2004. The award was given for delivering exemplary customer service, being an excellent example and inspiration for motivation, dedication and professional approach, coaching and supporting others. Saving the company a substantial amount of money by painstakingly controlling a spiralling and complicated budget.
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