Damian Waid
Service Delivery Squad Leader at Kyndryl
- Role
- Service Delivery Squad Leader at Kyndryl
- Location
- Dubuque, IA, US
- LinkedIn followers
- 500 followers
Experience
Service Delivery Squad Leader
Aug 2022 — Present · US
Share information and assign work to employees while ensuring to link the goals of the department and organisation to Kyndryl\'s strategy and market performance- Simplify complex goals and help individuals and teams to align priorities with Kyndryl\'s strategic direction- Assign individuals and collaborate with other leaders to allocate employee resources in a manner that best meets Kyndryl, project/account, and individual development needs- Do recruitment activities to further grow the team by looking for best fitting candidates and integrate them- Accept accountability for business results including meeting client satisfaction, productivity, financial, and other business measurements- Lead or participate in organization planning, providing leadership and support to ensure that business objectives are met- Foster teamwork and inclusion across organizations, cultures and geographies and promote Kyndryl\'s diversity and inclusive leadership and values- Support activities and projects involving cross-functional teams which contribute to Kyndryl success- Provide employees feedback to improve performance- Establish clear performance expectations and hold people accountable for results- Recognize contributions by employees and teams- Lead by example in all activities- Lead in a manner that enhances Kyndryl\'s climate and business results- Support change, encourage employees to innovate, evaluate suggestions, and remove obstacles to implementation- Assure employee equity and encourage employee growth and opportunity- Advise and coach employees to help them develop their skills and capabilities to best meet their career desires and current or future business needs- Execute processes for the normal operation of employee programs- Analyze and interpret new situations- Resolve complex problems independently or through the management of others
Education
Iowa State University
Bachelors
2004 — 2010
Skills
- Event Management
- Customer Service
- Corporate Partnership Development
- Team Building
- Nonprofits
- Fundraising
- Marketing Strategy
- Public Relations
- Marketing
- Volunteer Management
- Grant Writing
- Recruiting
- Event Planning
- Advertising
- Non-Profits
- Marketing Communications
- Social Media Marketing
- Public Speaking
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