Dami Diran-Ojo
Software Engineer II | Results-driven Technical Support Engineer with a proven track record in resolving complex technical issues and providing exceptional customer support.
- Role
- Technical Support Enigeer Ii at AVEVA
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Dami Diran-Ojo
With extensive experience as a Technical Support Engineer, I specialize in offering…
Experience
Technical Support Enigeer Ii
Nov 2024 — Present · Houston, TX, US
Diagnosing and resolving technical issues to maintain seamless SCADA operations.•Assisting Project Services Engineers and customers during system commissioning, upgrades, and expansions.•Identifying, researching, and implementing corrective actions for technical challenges encountered in the field or in-house.•Collaborating with Research & Development to replicate and resolve product or solution failures.•Managing customer cases to ensure timely and effective resolutions.•Contributing to our Knowledge Base with valuable technical insights to aid both customers and colleagues.
Skills
- Teamwork
- Programming
- Community Outreach
- Social Media
- Microsoft Excel
- Powerpoint
- Inventor
- Leadership
- Web Design
- Research
- Communication
- Event Planning
- Hands-on Problem Solver
- Microsoft Word
- Team Leadership
- Problem Solving
- Teaching
- Time Management
- Strategic Planning
- Social Networking
- Customer Service
- Hands-on Learning
- Microsoft Office
- Autocad
- Computer Hardware
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