Dami Babatunde
Innovation Strategist @Startglobal
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WORK HISTORY
Innovation Strategist @Startglobal
Successfully introducing new revenue-generating services while meeting client needs and expanding the company\'s service portfolio including the introduction of a 30-minute tax consultation service.• Demonstrating leadership by efficiently organising tasks in the product team and coordinating company-wide training on new product launches ensuring smooth transitions.• Contributing to positive user satisfaction and improved operational effectiveness by identifying and suggesting improvements in UX design, website copies and admin dashboard.• Preparing requirements documents for the product team, pitching product priorities to the CEO and engineering team, demonstrating a strategic understanding of product development.
EDUCATION
Aston University
Master's degree
Federal University Of Agriculture, Abeokuta
Bachelor's degree
ABOUT DAMI BABATUNDE
Picture it this way: just like blood vessels need blood to stay functional, an organization needs customers as its lifeblood. I\'m an enthusiastic Certified ScrumMaster (CSM) and Business Enterprise Development Master\'s student dedicated to optimising customer experiences, solving problems, and driving product improvement. In my role as an Innovation Strategist at StartGlobal, I\'ve introduced new revenue-generating services, demonstrated leadership, and contributed to positive user satisfaction. Successfully launching a 30-minute tax consultation service and coordinating company-wide training on new product launches are among my notable achievements. My passion for technology, business operations, and customer support drives my eagerness to deploy my skills and experience to perform optimally and achieve outstanding progress in a fitting role. With over four years of customer-facing roles, I\'ve honed analytical, communication, and innovation skills. Notably, at BetterLegal, I identified client pain-points, such as the need for an LLC termination filing, and led the gathering of requirements from stakeholders, resulting in seamless automation and new product launches. Volunteering at start-ups, I actively contribute to product strategy and innovation to improve client experience and staff operations. My experiences showcase my ability to not just identify but implement effective solutions, positively impacting organisational outcomes. I thrive on taking on additional responsibilities to drive organisational growth, and with a keen interest in technology and an unwavering enthusiasm for learning, I am seeking a product role where I can actively influence process improvement and service enhancement. My goal is to contribute to various facets of the product and engineering lifecycle, fostering customer-focused solutions through innovation and ideation. As a dedicated team player, I am ready to make meaningful contributions to dynamic and forward-thinking teams- GCSE Equivalent: West African Senior School Certificate Examination (WASSCE) English - WASSCE: B3 | GCSE:B/6 Mathematics - WASSCE: C4 | GCSE: B/5
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