Damelba Mago

About Damelba Mago

Self-starter, highly organized and bilingual professional with proven track record of success handling multiple projects simultaneously with strict deadlines. Flexible in a changing environment with a superior aptitude for learning and the ability to work well under pressure, independently and as part of a team.

Experience

1. Senior Executive Assistant

   CITI

   Mar 2013 — Present · New York, NY, US

   Provide administrative support to several senior-level executives within the Latam Team.• Maintain frequently changing calendars, coordinate all aspects of meeting, events, and video conference calls in a fast paced and dynamic environment.• Coordinate high volume of domestic and international travel arrangements, including flight, hotel and car reservation, passport renewal through third vendor agency.• Prepare, reconcile, and track extensive expense reports through Concur and work diligently with team to ensure that all corporate card transactions are processed in a timely manner to avoid non-reimbursable late fees.• In charge of all aspect of staff on-boarding and off-boarding process, including scheduling interviews via Zoom; requesting equipment setup and system access; preparing training calendar.• Assist with event planning and logistics coordination for department activities.• Help schedule, plan and execute events for the Latam Women Diversity group, including sending invitations and reminders, coordinating speakers, requesting bios.• Train, mentor, and guide new executive assistants in understanding company policies and procedures and resources.• Created and maintain a deck to provide new hired Executive Assistants with a tool to be used as a ‘reference book’ for all those day to day and on-going administrative tasks. • Order supplies, stationery and process invoices through Procure to Pay system.• Screen, prioritize, and route incoming documents and calls, and exercise discretion when handling sensitive and confidential information.• Create and enhance presentations and spreadsheets, research information, compile data, and provide data entry as necessary.• Organize and secure highly confidential information.• Perform online research and Ad-Hoc projects as requested.• Prepare client reference and audit confirmation letters, and ensure that all correspondence sent to clients, including statements and financial reports, are securely sent.

Education

• Herbert H. Lehman College

  B.A., Business Management

  1989 — 1993

Skills

• Integrated Marketing
• Online Advertising
• Social Media
• Multicultural Marketing
• Budgeting
• Management
• Digital Strategy
• Digital Marketing
• Editing
• Market Research
• Marketing
• Marketing Research
• Digital Media
• Marketing Strategy
• Budgets
• Brand Management
• Email Marketing
• Customer Acquisition
• Creative Direction
• Translation