Damario Gilchrist
Cybersecurity Specialist | Systems Administrator | CompTIA Sec+, CySA+, Net+ | HIPAA Compliance & Security Audits | IT & Network Security Expert
- Role
- Deployment Technician at Houston Methodist
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Damario Gilchrist
IT Support Specialist and Junior SOC Analyst with hands-on experience in healthcare…
Experience
Deployment Technician
Aug 2025 — Present · Houston, TX, US
Staged new desktop/laptop workstations: imaged via Intune/Autopilot or SCCM, joined to domain, applied GPO baselines, drivers/BIOS, and BitLocker encryption.Migrated user data and profiles with USMT / OneDrive Known-Folder Move; mapped network drives/printers and set app defaults.Built and tested docking stations, dual/triple monitors, and peripherals; performed burn-in tests and health checks before handoff.Documented MACD (moves/adds/changes/deletes) and created quick-start guides for phones & workstations to speed onboarding.Updated CMDB/asset inventory (serials, MACs, locations); closed ServiceNow tickets with installation notes and validation steps.Trained end users on call features (transfer, park, hunt groups, voicemail) and basic workstation hygiene; captured feedback for process improvements.
Education
Western Governors University
B.S. , Cybersecurity & Information Assurance
Aiken Technical College
Computer Software Engineering
2002 — 2003
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