Damanpreet Singh Suri
Senior Customer Success Manager @Birdeye
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WORK HISTORY
Senior Customer Success Manager @Birdeye
IN
Acted as the main point of contact for assigned clients, fostering strong relationships by understanding their business needs.• Ensured clients leveraged Birdeye’s platform to its full potential, offering tailored solutions for maximum value.• Proactively identified customer challenges and collaborated with internal teams to resolve technical issues. • Monitored account health to drive renewals and identify upsell opportunities, enhancing customer satisfaction.
EDUCATION
Kurukshetra University
Bachelor of Business Administration - BBA, Business Administration and Management, General
Don Bosco School, Alaknanda, New Delhi
High School, Commerce
ABOUT DAMANPREET SINGH SURI
With extensive experience in customer success, currently serving as Team Lead - Customer…
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