Dalva H.

WORK HISTORY

EDUCATION

ABOUT DALVA H.

Dalva Hunzicker is a performance-driven and award-winning Hospitality and HR Management Professional, showcasing extensive hospitality experience within management-level positions across the U.S.A. and South America. She offers years of transferable experience in implementing HR best practices, developing valuable strategies, enhancing employee performance, managing administrative operations, driving sales growth, and resolving staff issues. She leverages best practices in human resources, encourages idea-sharing within a collaborative work environment, and provides employee recognition awards, consistently exceeding goals, expectations, and KPIs. She facilitates a positive work environment to influence clients and employees while promoting motivation by utilizing human behavior acumen.Throughout her career, Dalva has acquired international management-level exposure within multicultural, multilingual, and multiracial settings, administering staff training and development while providing translation services using bilingual fluency in English and Spanish. She has championed all aspects of overseeing HR functional areas, including payroll, healthcare benefits, workers\' compensation, HR reports, onboarding and off-boarding, hiring, training and development, and HRIS system management. She has steered and directed problem-solving and conflict resolution, serving as the primary point of contact for employee engagement regarding confidential issues, complaints, payroll, and work-related concerns while devising effective solutions.Dalva demonstrates subject matter expertise in hospitality, customer services, human resource processes, employee database management, payroll processing, staff reporting, employee engagement, team leadership, and work performance optimization. She leads training and development programs while maintaining relationships, handling employee engagement, and utilizing HRIS system to maintain personnel data.Skills: HR Strategy Development | Employee Performance Optimization | Administrative Operations Management | Sales Growth Improvement | Conflict Resolution & Mediation | Training & Development | Program Management | Relationship Development | Employee Engagement | HRIS System Management | Business Goal Achievement | Hospitality | Customer Services | Database Management | Payroll Processing | Team Leadership | Employee Engagement, Acquisition, and Retention | Staff Reporting | Recruitment & Selection