Dallas Nedwards
Service Desk Technician at EDENS
- Role
- Service Desk Technician at EDENS
- Location
- Hyattsville, MD, US
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
Experience
Service Desk Technician
Feb 2022 — Present · Washington, DC, US
Education
Bowie State University
Computer Technology/Computer Systems Technology
2011 — 2012
Friendship collegiate academy
High school
2006 — 2009
Hope Project DC
#1 Help Desk Training program in the nation
2013 — 2014
Skills
- Software Documentation
- Technical Support
- Powerpoint
- Help Desk Support
- Customer Service
- Comptia a+ Certification
- Networking
- Training
- Sharepoint
- Troubleshooting
- Windows Xp
- Active Directory
- Windows Server
- Android Development
- Project Management
- Computer Hardware
- Access
- Microsoft Exchange
- Microsoft Word
- Team Leadership
- Microsoft Office
- System Administration
- Windows
- Software Installation
- Windows 7
- Leadership
- Visio
- Os X
- Operating Systems
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