Daljit Singh Bhatti

About Daljit Singh Bhatti

With a BSc in Hospitality Management from ITM Group of Institutions. My journey through the hospitality industry has equipped me with key competencies such as self-confidence and proficiency in Microsoft Office tools.Reservation Management: Expert in handling high volumes of reservations, ensuring accuracy, and maximizing occupancy rates.Customer Relationship Management: Dedicated to delivering personalized service and fostering long-term relationships with guests.Marketing Strategies: Proficient in creating and implementing data-driven marketing campaigns that align with business goals.Communication: Strong interpersonal and communication skills, enabling effective collaboration with cross-functional teams.

Experience

1. Reservations and Revenue Associate

   Marriott International

   Dec 2024 — Present · Navi Mumbai, IN

   Manage room inventory and bookings.2. Handle guest inquiries and special requests via phone and email.3. Collaborate with Front Office, Sales, and other departments to enhance guest experience.4. Ensure reservation accuracy and support new team onboarding.5. Uphold brand standards and manage inventory and bookings.6. Respond to guest queries via phone and email.7. Coordinate with internal teams for smooth operations.8. Process reservation requests through various channels (phone, email, walk-ins).9. Ensure accurate input of reservation details in property management systems.

Education

• ITM Group of Institutions

  Bsc

  2020 — 2023