Danielle Alimecco Lee

About Danielle Alimecco Lee

Director of Client Success driven by a passion for delivering exceptional customer experiences and fostering long-lasting relationships. Throughout my career, I have consistently led high-performing teams and delivered notable impacts, including year over year client renewals, ensuring delivery on scope and core KPIs, increase in upsell. I take pride in my ability to understand clients\' unique needs and align them with tailored solutions, resulting in enhanced satisfaction and loyalty.Core Leadership Skills: Strategic Planning and Execution: I excel in crafting comprehensive client success strategies that align with overall business objectives, driving sustainable growth and profitability. Inspirational Team Leadership: My collaborative and empowering leadership style fosters aculture of excellence, motivating teams to exceed performance targets and embrace a customer centric mindset. Data-Driven Decision Making: I leverage data analytics and key performance indicators to makeinformed decisions, optimize processes, and enhance the overall customer journey.Core Client Success Competencies: Customer Relationship Management: I have a proven track record of building and maintainingstrong relationships with clients. Client Needs Assessment: I possess a keen ability to conduct in-depth client needs assessments,translating them into actionable strategies that drive value and deliver a competitive edge. Business Growth Strategy: My expertise lies in developing and implementing growth-orientedstrategies, expanding client portfolios, and driving revenue expansion. Customer Advocacy: Championing client interests within the organization, ensuring their voiceis heard and acted upon.Technical Tools: Google Suite MS Office Salesforce Wrike Jira Comscore MRI databaseThroughout my career, I have successfully navigated complex customer environments, aligningorganizational objectives with tailored solutions to drive client success. My expertise spans accountmanagement, customer onboarding, training, customer support, and strategic consulting. Let\'s ConnectIf you\'re seeking a dynamic leader who can drive client success to new heights, I\'m ready to exploreopportunities that align with my passion for building fruitful relationships and fostering customer centric growth. Let\'s connect and discuss how I can contribute to your organization\'s success!Industry Experience:AI, SaaS, MarTech, Advertising Services

Experience

1. Strategic Project Manager

   David Weekley Homes

   Sep 2024 — Present · Houston, TX, US

   David Weekley Homes is a national home builder with the mission of ‘Building Dreams, Enhancing Lives’. My focus is on driving key initiatives for Expedition Evergreen that aims to support sustainable growth and operational efficiency across the Customer Journey. As a Strategic Project Manager, I collaborate cross-functionally to align project goals with long-term business objectives, ensuring optimized processes and impactful results. Skilled in streamlining operations, enhancing team collaboration, and implementing innovative solutions that bolster sustainable practices. Passionate about leveraging strategy, technology, and project management expertise to contribute to impactful, future-focused initiatives.

Education

• Hunter College

  Bachelor of Arts - BA, Communication and Media Studies

Skills

• Strategic Media Planning and Buying
• Comscore
• Mri
• Microsoft Office
• Digital Media
• Digital Strategy
• Campaign Management
• Sem
• Digital Marketing
• Marketing
• Media Planning
• Creative Direction
• Social Media Marketing
• Advertising
• Integrated Marketing
• New Media