Dalila Kolar
📊 Data Analyst | SQL, Tableau | Data Analytics | Visualization | Remote
- Role
- Senior Sales Representative at Cutco Cutlery
- Location
- Largo, FL, US
- LinkedIn followers
- 500 followers
About Dalila Kolar
Entry-level data and operations analyst with hands-on experience supporting healthcare…
Experience
Senior Sales Representative
Jun 2015 — Present · Tampa/St. Petersburg, FL, US
Manage high-volume customer interactions via inbound and outbound calls, leveraging data insights to resolve concerns and drive customer retention.• Analyze customer needs and trends to upsell products, delivering tailored solutions that enhanced the overall customer experience.• Conduct remote client interactions with a focus on relationship building, using CRM data to ensure consistent follow-up and effective communication.• Maintain and verify detailed client records and transaction data in CRM systems, contributing to process improvements through data accuracy.• Generate and analyze sales reports to track client interactions and product orders, uncovering opportunities for further upselling and customer engagement.
Education
Florida State University
Bachelor's degree
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