Dalida Kasarcan
Head of Lac Field Business Support Strategy & Operations Americas - Go to Market Operations @SAP
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WORK HISTORY
Head of Lac Field Business Support Strategy & Operations Americas - Go to Market Operations @SAP
Buenos Aires Province, AR
Enterprise Transformation Leader | Builder of Scalable Teams & Systems: Strategic steward and operational leader supporting revenue growth across LATAM and the Americas through disciplined financial governance, commercial strategy execution, and transformational sales enablement initiatives.In this role, I partner closely with Global Commercial Finance and Controlling to deliver effective deal support, financial planning, forecasting, budgeting, and business planning, aligned with Market Unit objectives and long‑term value creation.Key contributions include:i. Partnering with global and regional stakeholders to drive strategic initiatives and cross‑functional alignment across Sales, Finance, and Servicesii. Leading and mentoring a 40‑FTE regional organization, fostering high performance, talent development, and continuous skill Driving finance and sales‑operations transformation initiatives, including championing the integration of AI‑enabled solutions across operationsiv. Acting as a trusted advisor to Market Unit Leadership, providing strategic insights to improve profitability and align board‑area strategy with financial performancev. Engaging customers and partners transparently on SAP’s internal operating model, offering non‑sales advisory insights that strengthen trust and long‑term relationshipsvi. Serving as executive sponsor for key customer engagements, while maintaining strong financial stewardship and governance
EDUCATION
University of Cambridge
First Certificate Examination in English, English
University of Buenos Aires
Bachelor's degree, Accounting and Finance
SKILLS
ABOUT DALIDA KASARCAN
I am a senior finance and transformation leader with 28 years of experience in multinational organizations, including nearly 18 years at SAP, where I have worked across Finance, Revenue Recognition, Commercial Governance, and Global Operations.My career has been shaped by complexity and change, reorganizations, regulatory constraints, global transformations and scale. I am known for stepping into ambiguity, stabilizing operations, and building multicultural teams, processes and operating models that enable sustainable execution.I began my career at a Mid-Size Family Company, moved into Deloitte and then into Oil & Gas and joined SAP in 2008. Over the years, I have led end‑to‑end finance organizations, served as a Revenue Recognition SME during the US GAAP to IFRS migration, and held senior leadership roles across Global Commercial Finance and Field Business Support in Latin America.I have designed and led large‑scale enablement programs for Sales, built governance frameworks, optimized operating models, and mentored talent across North and Latin America. My leadership style is grounded in trust, clarity, and accountability, reflected in consistent 100% NPS and Leadership Index results year over year.
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