Dalia Nayfeh

Senior Technical Program Manager @ AWS

Role: Senior Technical Program Manager at Amazon Web Services (AWS)
Location: Seattle, WA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Dalia Nayfeh

As a Senior Technical Program Manager at Amazon Web Services (AWS), I bring a strong track record of leading high-impact programs that drive operational success at scale. With a deep focus on cross-functional collaboration, I manage large-scale initiatives that impact Amazon\'s global technical community, delivering actionable insights and influencing leadership decisions.I thrive in environments that require technical acumen, leadership, and the ability to drive change through collaboration and data-driven decision-making. With a passion for mentoring, I’ve also had the privilege of advising and guiding the careers of emerging technical professionals.Let’s connect if you\'re interested in discussing how technology and operational excellence can align to achieve business objectives.

Experience

Senior Technical Program Manager
Amazon Web Services (AWS)
Jul 2022 — Present · Seattle, WA, US
Led end-to-end program management for a key listening mechanism supporting Amazon’s global technical community, gathering critical insights to inform leadership priorities.• Defined program scope, aligned cross-functional stakeholders across 150+ teams (including Legal, HR, Comms, Engineering, and S-team leaders), and delivered operational success at scale.• Developed and executed a multi-year roadmap to evolve the listening program, enhancing data quality, operational efficiency, and alignment with strategic goals.• Established governance models, operational mechanisms, and reporting standards to ensure program scalability, risk mitigation, and continuous improvement.• Delivered regular program updates, risk assessments, and data-driven recommendations to Amazon’s senior technical leadership, influencing decision-making at the highest levels.• Applied operational excellence principles to streamline execution, strengthen feedback loops, and improve the builder experience through actionable insights.

Education

University of Washington
Bachelor of Science (B.S.)
University of Washington
Bachelor of Science - BS

Skills

Customer Service
Sql
Powerpoint
Microsoft Office
Research
Java
Css
Project Management
Data Analysis
Html
Javascript
Wordpress

Contact information

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Current company

Amazon Web Services (AWS)

IT Services and IT Consulting · 10K employees · Founded 2006 · 410 Terry Ave N, Seattle, WA, 98019, US

Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing. The ultimate benefit of cloud computing, and AWS, is the ability to leverage a new business model and turn capital infrastructure expenses into variable costs. Businesses no longer need to plan and procure servers and other IT resources weeks or months in advance. Using AWS, businesses can take advantage of Amazon's expertise and economies of scale to access resources when their business needs them, delivering results faster and at a lower cost. Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. With data center locations in the U.S., Europe, Singapore, and Japan, customers across all industries are taking advantage of our low cost, elastic, open and flexible, secure platform.

amazon.com

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