Dalia Tewfik
Customer Services Specialist @Kintetsu World Express
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WORK HISTORY
Customer Services Specialist @Kintetsu World Express
Mississauga, ON, CA
EDUCATION
Notre Dame De Sion
Depuis la maternelle jusqu'a la fin du secondaire
Alexandria University
good, Faculty of Art
ABOUT DALIA TEWFIK
HIGHLIGHTS OF QUALIFICATIONS• Over 10 years` experience in international shipping, sales, logistics and freight forwarding• Excellence in sourcing new business resulting in increasing shipments by 30% in one year and expanding base of new clients • Expertise in processing shipments\' documentation, coordinating logistical tasks and streamlining transportation procedures• Proven ability in negotiating competitive rates for ocean freight exports and imports• Strong skills in providing status updates, expediting follow up calls, statistical report generation, Inter-departmental liaison, processing documentation and ensuring procedural compliance• In depth knowledge of contract administration, materials receipt, dispatch and goods inspection• Working knowledge of MS Word, MS Excel, MS PowerPoint and MS Outlook • Multilingual: English, French,Italian and Arabic
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