Dalia Cotton

Management Analyst @City of San Antonio

San Antonio, TX, US

Supporting the Mayor & City Council’s Office | City of San AntonioAs part of the Mayor and City Council’s Office, I support operational improvements and project management across all 10 Council District offices. My role focuses on driving efficiency, improving processes, and enhancing service delivery through cross-functional collaboration.Key Contributions:Spearheading the identification and organization of Spectrum cable service accounts across 10 Council district offices to improve oversight and cost management.Leading a revamp of the Travel Expense Report process by developing streamlined workflows and user-friendly spreadsheets, increasing accuracy and reducing turnaround time.Managing and evaluating a variety of Council Office projects from start to finish—setting timelines, resolving issues, and delivering actionable recommendations to leadership.Preparing high-impact reports and presentations that clearly communicate project progress and outcomes to internal stakeholders.Collaborating across departments to ensure alignment, timely execution, and enhanced coordination on shared initiatives.Producing concise summaries and action plans that support data-driven decisions and strategic planning for Council operations.

University of Montana

Master of Education - MEd

San Diego State University

Bachelor's degree