Daleth Williams
IT Analyst | Tech Specialist
- Role
- Guest Service Representative at Mercedes-Benz Stadium
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Daleth Williams
Dedicated Tech Specialist with over 2 years of professional experience in providing…
Experience
Guest Service Representative
Oct 2021 — Present · Atlanta, GA, US
Actively assess and respond to guest challenges, concerns, and questions to ensure they have a positive stadium experience while providing exceptional hospitality.• Collaborate with team members to ensure all guest needs are met, communicate effectively with management and colleagues, and contribute to a positive and inclusive work environment.• Maintain knowledge of safety and security policies, emergency procedures, and evacuation protocols to ensure the safety of guests and employees.• Assist with driving customer retention by exemplifying the stadium\'s core values.• Act as access control to check a large volume of tickets to ensure the integrity of the assigned section.
Education
Georgia State University
Bachelor's degree, Interdisciplinary Studies - Media Entrepreneurship
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