Dale Struble

Building Science, Engineering, and Analytic Teams at one of the World\'s Biggest Companies

Role
Head of Worldwide Defect Elimination Scitech (Sci, Econ, Analytics, Engineering) at Amazon
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Dale Struble

I love tackling challenging mathematical problems and bringing solutions to life. This has led me from Black Box Modeling, Risk Analysis, and Portfolio Optimization in finance to developing and deploying new innovative techniques in ML modeling at scale in eCommerce. For example developing online recommender systems for product recommendation with constraints, or utilizing evolutionary NN\'s to deploy models globally (20+ countries) at scale which also solves the cold start problem.Along the way I’ve developed models as a sr. scientist, had multiple publications and patents, and have gone on to grow and lead a large team of scientists and engineers overseeing a portfolio of hundreds of ML models making recommendations for 400MM+ customers daily (worldwide) leveraging AWS technologies. This has helped me find some of my passions and key strengths, growing others, strategizing with business leadership on how to leverage ML, and continually learning new advances in the state of the art.

Experience

  1. Head of Worldwide Defect Elimination Scitech (Sci, Econ, Analytics, Engineering)

    Amazon

    Nov 2020 — Present

    Our vision is to ensure every piece of customer feedback post-contact (3+ Billion) is addressed, routed, and resolved. We employ cutting edge NLP, Classification, Topic modeling, and Counterfactual estimation to identify issues and root causes, enable our business partners to investigate and resolve, bring visibility to outlier contacts, and causally estimate the impact of our efforts to reduce issues. My teams efforts save Amazon over $500MM annually.

Education

  • Syracuse University

    M.S., Mathematics

    2001 — 2004

  • Syracuse University

    PhD, Mathematics (Analysis / Numerical Analysis)

    2004 — 2007

  • Monmouth University

    B.S., Mathematics, Computer Science

    1996 — 2001

Skills

  • Quantitative Analytics
  • Java
  • Spark
  • Python
  • Optimization
  • Statistics
  • Amazon Web Services (Aws)
  • Pyspark
  • C++
  • Keras / Tensorflow
  • Analytics
  • Algorithms
  • Multiarmed Bandits
  • Q
  • Etl
  • Machine Learning
  • R
  • Kdb
  • Artificial Neural Networks
  • Pandas
  • Data Analysis
  • Emr
  • Svm
  • Sql
  • Quantitative Finance
  • Matlab
  • Unix
  • Oracle
  • Data Mining
  • Redshift
  • Apache Spark
  • Unix Shell Scripting
  • Optimizations
  • Yarn
  • Decision Trees
  • Numerical Analysis

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Dale Struble — Head of Worldwide Defect Elimination Scitech (Sci, Econ, Analytics, Engineering) at Amazon in Seattle, WA, US | Unifers