Dale Monson

About Dale Monson

Team Builder and Experienced Leader in Transforming and developing highly engaged business partners.Executive level management of Technology, Infrastructure, Security/Compliance, Warehouse distribution, Call Center, Customer Service, Corporate Applications and E-Commerce development.Information System and Technology ERP development, architecture analysis & designE-Commerce and Retail business development including User Experience design, Natural Search Optimization, Paid search methodologies, application development, front-end and back-end integration, internal and external hosted data centers.17+ years E-Commerce Experience23+ years Direct and Retail Experience25+ years Technology ExperienceSpecialties: SVP Operations management; Warehouse/Distribution, Call Center, Customer Care, CreditE-Commerce Application DevelopmentERP Enterprise Software and System DevelopmentPOS retail store support - 120 store locationsWarehouse & Distribution System DevelopmentE-Commerce Business DevelopmentE-Commerce NSO & Paid SearchPCI-DSS, HIPPA, Sarbanes Oxley, Security and ComplianceEnterprise Data Warehouse ImplementationsWarehouse & Distribution Executive Level ManagementCall Center & Customer Service Executive Level ManagementBusiness process optimization and Re-EngineeringSupply ChainRetail Store BackgroundVendor and Contract NegotiationsSAN/WAN supportCloud services, AWS

Experience

1. Chief Information Officer

   Dunham's Sports

   Jul 2021 — Present · Troy, MI, US

Education

• University of Minnesota

  Bachelor's degree Credits, Accounting, Computer Science, Management

  1987 — 1994

• Minnesota State University, Mankato

  BS, Accounting, Computer Science

  1984 — 1994

• Austin Community College

  AA, Accounting & Computer Science

  1982 — 1984

• High School

  Diploma, Accounting and Business/Management

  1979 — 1982

Skills

• Project Management
• Business Intelligence
• Forecasting
• Ppc
• Negotiation
• Email Marketing
• Analytics
• Retail
• Product Development
• Multi-Channel Retail
• Analysis
• SEO
• Business Analysis
• Web Analytics
• Inventory Management
• IT Strategy
• Account Management
• Budgets
• Management
• Strategic Planning
• Process Improvement
• Enterprise Software
• P&L Management
• Leadership
• Disaster Recovery
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Vendor Management
• Data Center
• Sales
• Omni Channel
• Cross-Functional Team Leadership
• Team Leadership
• IT Management
• Strategy
• E-Commerce
• Call Centers
• Sarbanes-Oxley Act
• Strategic Partnerships
• Crm
• Data Warehousing