Dale Cadle

Senior Product Owner - Planning, Design & Installation Tech @B&Q

GB

In the complex and costly world of large home improvement projects, I lead with a vision to deliver the best technology solutions that are easy-to-use, accessible, transparent, and inspirational. My goal is to support customers on their journey, no matter the size of their task.Transforming Home Improvement:Large home improvement projects, whether in the kitchen, bathroom, or creating functional and beautiful storage solutions, can be challenging to imagine, design, plan, and install. My teams and I are passionate about delivering services across the UK and RoI, whether face-to-face, in-store, online, or through a mix of self-service options.Empowering Customers:From day one, our customers are in complete control. Our bespoke application, seamlessly integrated with diy.com and trade-point.co.uk, allows customers, store colleagues, and our virtual design hub to collaborate effortlessly. Using the advanced 3D visualisation platform provided by 3D Cloud, customers can design their dream spaces with the same capabilities as our in-store staff or opt for a scheduled appointment using our flexible JRNI-solution.Seamless Execution:With designs they love, we support the complete installation experience through our network of local, trusted tradespeople, all coordinated and managed by our bespoke platform for measurement, quoting, and execution.Looking Ahead:As we continue to innovate, our vision remains focused on delivering what customers want and need, how they want and need it, and when it works best for them. Together, we can achieve great things! YOU. CAN. DO IT.